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BBB Accredited Business since, Ltd.

Phone: (216) 310-6555 7227 Anderson Rd, Windham, OH 44288

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Manufacture of home and mobile audio accessories distributed through on line shopping.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for, Ltd. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 30, 2005 Business started: 05/31/2001 Business started locally: 05/31/2001 Business incorporated 04/18/2002 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bill B. Greenberg, President Mr. Joe Emrick, VP
Contact Information
Principal: Mr. Bill B. Greenberg, President
Business Category

Internet Shopping

Refund and Exchange Policy
Unopened and unused (new) products can be exchanged for merchandise without penalty.

Items returned for refund are subject to a 10% restocking fee. Shipping fees are not refundable.

Power and speaker wire that is sold by the foot is considered special order and can NOT be returned.

All products include a one year warranty from date of sale to the original purchaser.
Service Area
Global Shipping - Sorry No local pickups
Products & Services

KnuKonceptz offers, amp installation kits, power wire, speaker wire, HDMI cables, RCA Cables and installation accessories for home and mobile audio.

Additional Locations

  • 7227 Anderson Rd

    Windham, OH 44288 (216) 310-6555


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/25/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Never delivered the 4gu power cable Order #***** Original order date: Feb 19, 2013 Original shipment was miss delivered or stolen. The order then went through an insurance claim. After the claim completed most of the order was then shipped minus a back ordered item. Since then I have gotten a run around and numerous failures to answer phone calls and e-mails. I have all of the emails saved to back up my case as well as the original order receipt . . . I never received the 25 feet of black 4gu fleks cable. The name **** was on one of the emails

Desired Settlement: I don't believe that I am asking too much to receive the product that was undelivered and a full refund for all this hassle.

Business Response: Business Response /* (1000, 14, 2013/10/23) */ Sorry for the late response. After reviewing the information, I could not locate sufficient tracking information for the missing 25 feet of cable. To close this matter I will have a check for $50 mailed to Mr. *******, the cable value was $38.75 and the additional funds should cover any additional loss. Please forward an address to where this payment can be mailed to. Regards ************** Consumer Response /* (2000, 16, 2013/10/25) */ (The consumer indicated he/she ACCEPTED the response from the business.) That is satisfactory. Thank you!

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on, Ltd.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)