Business ProfileforNew Ara Home Improvement Ltd.

I reached to **** on July16th, 2023 to discuss my porch/roof. They started work on Aug 6th, 2023. They still have not completed the work. **** started out promising me it would be an easy job, should be done quickly. They did some work while I was on vacation. When I got home, I noticed some areas that needed addressed. His response was" well these are tough cuts, difficult angles" and my response was" and that's why I hired a professional company for the work" He also missed facia work for the header which I told him about in the initial meeting. When he came back to do that, he had one guy working at my house all day. When I got home to check the work, there was scratches/gouge marks on the facia with large gray screws holding the facia to the wood. With these screws used, the gutters were scratched underneath as they attempted to attach the facia. I had him replace the header that was marked up. But when they replaced the facia, they still hung it with scratches/gouge marks which the colored in with a BLACK SHARPIE. Sharpie marks on the J-channel which is tan, so you can clearly see it. Corrections pointed out to **** after many text messages expressing my concern. He came over at night and said he would take care of it and mentioned he " try to make it look not so s*****" There are still gaps in the soffit, ripple marks in the facia wrapped posts. I looked over the copper roof, there are scratches all over multiple panels. Large gray screws used to attach j-channel which can be seen and looks horrible. There work was an absolute joke. Very unprofessional. Trying to reach him, he responded with " who is this, new phone?", that was on Oct 23 , i reminded him of the multiple mistakes that needed fixed. Haven't heard from him since and I honestly don't want him on my property again. His business is a disgrace and he shouldn't be allowed to scam anyone else. Its just not fair. More pictures but the page wouldn't allow me to attach all of them !!!!!!!