BBB Business Review

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BBB Accredited Business since

A. Caspersen Company Inc.

Phone: (330) 928-3127 Fax: (330) 928-7446 3473 Wyoga Lake Road, Cuyahoga Falls, OH 44224 http://www.acaspersenco.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

A. Caspersen Company is Summit County's premiere home improvement company. With over 39 years of experience, A. Caspersen is the remodeling company you can trust. We pride ourselves on offering experience, honesty, and integrity to our customers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that A. Caspersen Company Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for A. Caspersen Company Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on A. Caspersen Company Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 27, 2004 Business started: 10/01/1994 Business started locally: 10/01/1994 Business incorporated 12/19/1994 in OH
Type of Entity

Corporation

Business Management
Mr. Eric A. Caspersen, President Miss. Chelsea Caspersen, Vice President Mr. Martin Caspersen, Production Manager Mr. Billy Gray, VP of Sales
Contact Information
Customer Contact: Miss. Chelsea Caspersen, Vice President
Principal: Mr. Eric A. Caspersen, President
Business Category

Home Improvements Roofing Contractors Commercial Roofing Siding Contractors Construction & Remodeling Services Windows - Installation & Service Doors Doors - Installation Storm Windows & Doors Windows & Doors - Installation & Service Windows Windows - Wood Windows - Vinyl Windows - Egress Contractors - General Gutters & Downspouts Contractors - Gutters

Service Area
Summit, Stark, Portage County
Products & Services

We specialize in primarily exterior remodeling, such as windows, siding, roofing, and doors. We offer high quality materials and top notch craftsmanship for all your remodeling needs. We give you a good value for your hard earned money.

Industry Tips
Condensation on Windows Roofing Contractors

Customer Review Rating plus BBB Rating Summary

A. Caspersen Company Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.