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Find a Location

Wayne Homes has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wayne Homes

      3777 Boettler Oaks Dr Corporate Headquarters Uniontown, OH 44685-7733

      BBB Accredited Business
    • Wayne Homes

      3859 Eastern Rd Akron/Medina Model Center Norton, OH 44203-6208

      BBB Accredited Business
    • Wayne Homes

      4327 State Route 14 Ravenna Model Center Ravenna, OH 44266-8740

      BBB Accredited Business
    • Wayne Homes

      1897 State Route 89 Ashland Model Center Jeromesville, OH 44840-9656

      BBB Accredited Business
    • Wayne Homes

      9470 Lancaster Rd Hebron, OH 43025

    Business ProfileforWayne Homes

    Home Builders
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.42/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/19/2009

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Wayne Homes has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wayne Homes

        3777 Boettler Oaks Dr Corporate Headquarters Uniontown, OH 44685-7733

        BBB Accredited Business
      • Wayne Homes

        3859 Eastern Rd Akron/Medina Model Center Norton, OH 44203-6208

        BBB Accredited Business
      • Wayne Homes

        4327 State Route 14 Ravenna Model Center Ravenna, OH 44266-8740

        BBB Accredited Business
      • Wayne Homes

        1897 State Route 89 Ashland Model Center Jeromesville, OH 44840-9656

        BBB Accredited Business
      • Wayne Homes

        9470 Lancaster Rd Hebron, OH 43025

      Headquarters
      3777 Boettler Oaks Dr Corporate Headquarters, Uniontown, OH 44685-7733
      BBB File Opened:
      5/15/2009
      Years in Business:
      16
      Business Started:
      7/19/2007
      Business Started Locally:
      5/29/1973
      Business Incorporated:
      11/2/2009
      Accredited Since:
      6/19/2009
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • WH Midwest, LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed

      Sales

      M:
      10:00 AM - 6:00 PM
      T:
      10:00 AM - 6:00 PM
      W:
      10:00 AM - 6:00 PM
      Th:
      10:00 AM - 6:00 PM
      F:
      10:00 AM - 6:00 PM
      Sa:
      10:00 AM - 5:00 PM
      Su:
      12:00 PM - 5:00 PM
      Business Management
      • Ms. Maurie Jones, Vice President of Marketing
      • Ms. Sherry Schaadt, Executive Assistant
      • Mr. George Murphy, CEO/President
      • Ms. Tracy Gershom, COO
      Contact Information

      Principal

      • Ms. Maurie Jones, Vice President of Marketing
      • Ms. Sherry Schaadt, Executive Assistant
      • Mr. George Murphy, CEO/President
      • Ms. Tracy Gershom, COO

      Customer Contact

      • Ms. Sherry Schaadt, Executive Assistant
      Additional Contact Information

      Fax Numbers

      • (330) 899-9016
        Primary Fax
      • (330) 325-0042
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/13/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Built a new home with Wayne Homes and moved into it back in April of 2021. Had some items that were not completed at the time and did address a couple of them and get completed but a couple things were not completed. Well Wayne Homes also offers a so called 2 year warranty and will come back and fix issues that arise . 1.We have 2 interior doors that were delivered on 11/7/2021 that has not been painted or installed. 2.Had issues with the furnace vent layout within the home. Had a floor heat vent located on a interior wall. then the thermostat located right above it and a return air vent located directly above that. had trouble controlling temp in house as it was blowing across the thermostat .They sent the contractor out and moved it to a front small room instead of the large main room. Now the sun shines in on it in the afternoon/evening and gets false readings.So basically poor layout and basically to bad it is moved. 3.Roof leaked and came and fixed after many calls and contractor saying he was here but wasn't cameras don't lie.He finally did show up once pinned down. 4.these were issues from ************************************ painted Jump ahead to 2023 when I called in on March 16,2023 for the warranty issues to get fixed. Keep getting runaround that will reach out to **** and reaching out to painter. I have called several times including 3/16 , 5/1, 6/6, 8/18, 10/2,10/3, 10/9. 5.Pella window leaks itself and I have to pay to have it fixed since they say out of warranty. 6.Many s**** holes in drywall that have popped, wall to ceiling meets with pieces coming down ,garage drywall where roof leaked needs fixed ,bottom garage service door threshold part of it missing, 7.Got the good glue down vinyl flooring which has separated and can see flooring/glue underneath but the manufacturer looked at it and said that's normal so stay away from their good vinyl flooring I AM SURE THEY WILL SAY REACHED OUT BUT MAIN QUESTION IS WILL THEY DO ANYTHING ON THE ISSUES.
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tessa S

      1 star

      03/13/2024

      They charge you premium prices for subpar products. We upgraded many items in our home build to only regret these choices and ultimately the company we have chosen to build our home. Any time I reach out to our project manager, he ends up not remembering to contact me back. I am very disappointed in our home and would never recommend Wayne homes to another person to build their home.

      Wayne Homes Response

      03/20/2024

      Thank you for allowing us the opportunity to address our homeowners concerns. Our local Construction Manager was able to speak with our homeowners on 3/19/24 regarding their experience and discuss our 2-year fit and finish warranty program. Our Warranty Manager is setting an appointment within the next few weeks to inspect and resolve all warrantable concerns. Wayne Homes values customer feedback and remains focused on our 50-year history of providing a quality product and service after move-in. We apologize for the customer having to reach out.

      Local BBB

      BBB of Akron

      BBB Reports On

      BBB reports on known marketplace practices.

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