BBB Business Review

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BBB Accredited Business since

K Guard Clog Free Gutters

Phone: (440) 786-9663 Fax: (440) 786-9668 View Additional Phone Numbers 8601 Freeway Drive, Macedonia, OH 44056 http://www.kguardohio.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that K Guard Clog Free Gutters meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This business was accredited with the Cleveland BBB from June, 2009, to March, 2013, when they relocated to the Akron BBB service area.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for K Guard Clog Free Gutters include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on K Guard Clog Free Gutters
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 15, 2012 Business started: 10/01/2008 in OH Business started locally: 10/01/2008 Business incorporated 10/03/2008 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jim Carson, Vice President Ms. Christina Carson, President Ms. Tracey Mazany, Office Manager
Contact Information
Principal: Mr. Jim Carson, Vice President
Business Category

Gutters & Downspouts Gutter Leaf Guards Roofing Contractors Siding Contractors

Method(s) of Payment
Visa, MasterCard, American Express, Discover, Checks. We also offer financing from an outside source with approved credit. 
Refund and Exchange Policy
10% deposit is required. Balance is due upon completion.
Service Area
All of Northeast Ohio
Alternate Business Names
Clog Free Gutters of Ohio JCasa, Ltd K Guard K Guard Leaf Free Gutter System K-Guard Gutters
Industry Tips
Roofing Contractors
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.