BBB Business Review

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BBB Accredited Business since

Hansen Restoration, Inc.

Phone: (330) 952-1520 Fax: (330) 723-7454 View Additional Phone Numbers 6050 Stone Road, Medina, OH 44256 http://www.hansenrestoration.com View Additional Web Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hansen Restoration, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hansen Restoration, Inc. include:

  • Length of time business has been operating
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hansen Restoration, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 18, 2005 Business started: 01/01/2002 Business started locally: 01/01/2002 Business incorporated 11/07/2007 in OH
Type of Entity

Corporation

Business Management
Mr. Sean Juszczyk, Marketing Mgr. Mr. Grant Hansen, Co-President Mr. Jim Hansen, Co-President
Contact Information
Principal: Mr. Sean Juszczyk, Marketing Mgr.
Business Category

Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Kitchen & Bath - Design & Remodeling Basement - Finishing Home Improvements Patio & Deck Builders Roofing Contractors Siding Contractors

Alternate Business Names
Hansen Restoration Inc.
Industry Tips
Roofing Contractors
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.