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Find a Location

Thompson Electric, Inc. has 1 locations, listed below.

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    Business ProfileforThompson Electric, Inc.

    Electrician
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1978

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Thompson Electric, Inc. is a full service electrical contractor, from constructing or maintaining substations, transmission or distribution lines; providing emergency storm restoration; lighting the highways and controlling traffic flow; or installing and maintaining the electrical systems within your facilities.

    Business Details

    Location of This Business
    49 Northmoreland Ave, Munroe Falls, OH 44262-1717
    BBB File Opened:
    9/27/2004
    Years in Business:
    47
    Business Started:
    4/1/1977
    Business Started Locally:
    4/1/1977
    Business Incorporated:
    10/18/1977
    Accredited Since:
    10/1/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    300
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Scott Thompson, President
    Contact Information

    Principal

    • Mr. Scott Thompson, President

    Customer Contact

    • Mr. Scott Thompson, President
    Additional Contact Information

    Fax Numbers

    • (330) 686-2362
      Primary Fax

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/21/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased a Generac whole house generator and Thompson installed it last February. I paid in full, apparently $10,000. As far as I know the generator works, however it comes with a ***** link so it can be monitored from my phone. This has not worked from day one. At first they came out several times but to no avail. Now they dont even return my calls. Until now they all apologize and thank me for my patience. We have gotten along fine, yesterday I sent them a message saying if they wont even return my calls I would contact the BBB . i have paid sound and vision to run a special internet line to prove its not that . All I want is what I paid for before winter sets in . Thanks
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    WALTER D

    1 star

    07/13/2022

    THOMPSOM ELECTRIC, INC. IS TRYING TO RUN A SCAM ME. THEY PROMISED A FREE QUOTE OVER THE PHONE AND AFTER THE FACT ARE TRYING TO CHARGE ME.

    Local BBB

    BBB of Akron

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