BBB Business Review

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BBB Accredited Business since

Access Ability Agency, Inc.

Phone: (330) 689-6263 Fax: (419) 368-0097 View Additional Phone Numbers PO Box 190, Ashland, OH 44805 View Additional Email Addresses http://www.facebook.com/accessabilityinc



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Description

Access Ability, Inc. provides a personalized approach to serving individuals with developmental disabilities and their families. We operate in Northeast Ohio.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Access Ability Agency, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Access Ability Agency, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Access Ability Agency, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 2012 Business started: 07/02/2010 Business started locally: 07/02/2010 Business incorporated 07/02/2010 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Developmental Disabilities
35 E Chestnut St #5, Columbus OH 43215
The number is 7709313.

Type of Entity

Corporation

Business Management
Ms. Staci Leab, President Mr. Randall Laeb, CFO
Contact Information
Principal: Ms. Staci Leab, President
Business Category

Developmental Disability Services Home Health Services

Service Area
Northeast and North Central Ohio
Alternate Business Names
Access Ability
Additional Information

Medicaid waiver and local funded services and support for adults and children with developmental disabilities and autism. Servicing Cuyahoga, Portage, Stark, Medina, Wayne, Summit and Ashland counties.

Products & Services

Services and Supports for individuals with developmental disabilities

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.