BBB Business Review

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BBB Accredited Business since

KDCO Home Improvement, Inc.

Additional Locations

Phone: (330) 645-6521 Fax: (330) 645-6521 View Additional Phone Numbers 4844 S Main St, Akron, OH 44319

BBB Business Reviews may not be reproduced for sales or promotional purposes.


KDCO feels every customer; whether it be for a minor repair to a full blown remodeling project; deserves a contractor that only subscribes to the highest standards of integrity, ethics and experience, that safe guard the homeowner! Welcome to KDCO!

BBB Accreditation

A BBB Accredited Business since

BBB has determined that KDCO Home Improvement, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

3 Customer Reviews on KDCO Home Improvement, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: September 27, 2004 Business started: 01/01/1991 Business started locally: 01/01/1991 Business incorporated 01/16/1997 in OH
Type of Entity


Business Management
Mrs. Sabrina Johnson, President
Contact Information
Principal: Mrs. Sabrina Johnson, President
Business Category

Contractors - General Gutters & Downspouts Contractors - Gutters Home Improvements Contractor - Insulation Roofing Contractors Roofing Service Consultants Siding Contractors Skylights Windows - Installation & Service Doors Doors - Installation Doors - French Storm Windows & Doors Windows & Doors - Installation & Service Windows Storm Windows & Doors - Repair Garage Doors & Openers

Refund and Exchange Policy
KDCO offers the Ohio Right of Cancellation/Recission process for the Consumer to be able to decide to back out of a contract that has been signed. People change their minds and that is absolutely okay with KDCO. So long as the materials were not special order product, already processed and being manufactured; You may change your color or style options.
Service Area
50 mile radius of Akron
Products & Services

This company is a general contractor offering siding, gutters, roofing, windows, doors, decks, insulation, kitchens, baths, additions and concrete.

Industry Tips
Condensation on Windows Roofing Contractors

Customer Review Rating plus BBB Rating Summary

KDCO Home Improvement, Inc. has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.