Business ProfileforEldridge & Company

I signed a contract with Eldridge fencing on June 1. At that time I was told I should have my fence by the end of July. I stopped at their office the next day and gave them a $2700 deposit for the installation of my fence. At the end of July, I called to check on the status and was told they did not have the materials from the supplier yet. I asked them to call their supplier to check on the disposition. At the end of August, I asked for the status of my fence and was told that the materials were on a truck to be delivered that Friday. At the end of September I called again, asking about the status of my fence and was told they damaged one of my gates in their warehouse and had to order another one but they were notified it should be delivered that Friday. I asked if I should have my fence in the next few weeks and was again told they hope so. At the end of October I called again, asking about the status of my fence. I asked her to call me if there were going to be any further delays. At the end of November, I asked why after six months I still do not have a fence installed and was told they need to check with their supplier. I asked why? Last month I was told the gate they needed was on the truck to be delivered so they should’ve had all the materials. I asked, well if it’s a matter of one gate why can’t they install the fence and then hang that gate when it arrives? She said she would check with her workers and get back to me. I never received a phone call. Called again on December 5 and left a voicemail asking them to call me back and tell me when my fence is going to get done at 12:12 PM. Today is December 8, and I still have heard nothing about my fence. The contract I signed with them states if I refuse delivery, they can keep 20% of the total contract price. I have been begging for delivery and they refuse to deliver. This is the most frustrating, unprofessional company I have ever tried to worked with. They do not return calls.