BBB Business Review

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This business is not BBB accredited.

Cutting Trim

Phone: (800) 690-4470 Fax: (888) 600-4520 129 North Portage Street, Doylestown, OH 44230


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Description

Cutting Trim offers full residential construction and remodeling services, limited commercial construction and remodeling services, as well as general home and business repairs. Cutting Trim is a Lowes authorized contractor for 20+ Ohio locations.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Cutting Trim include:

  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Cutting Trim
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 27, 2004 Business started: 01/01/1994 Business started locally: 01/01/1994 Business incorporated 05/18/2005 in OH
Type of Entity

Corporation

Business Management
Mr. Gregory Cutting, President Mrs. Carey Cutting, Vice President
Contact Information
Customer Contact: Mrs. Carey Cutting, Vice President
Principal: Mr. Gregory Cutting, President
Business Category

Contractors - Flooring Kitchen & Bath - Design & Remodeling Contractors - General Basement - Finishing Patio & Deck Builders Tile - Ceramic - Contractors & Dealers Construction & Remodeling Services Basement - Remodeling Hardwood Floor Contractors Doors - Installation Fence Contractors Tool & Utility Sheds Windows

Refund and Exchange Policy
One year unlimited guarantee on labor, lifetime limited beyond one year.
Guarantee that all products installed to manufacturer specifications to validate any manufacturer guarantee. Cutting Trim stands behind their work.
Service Area
Northeast Ohio
Alternate Business Names
Cutting Trim Custom Woodworking, LLC Cutting Trim Home Improvements
Products & Services

This company offers Additions, finished basements, decks, doors, windows, roofing, siding, fences, playground systems, sheds, kitchens, bathrooms, tile, hardwood, laminates, interior design consulting, etc.

Industry Tips
Condensation on Windows

Customer Review Rating plus BBB Rating Summary

Cutting Trim has received 3.66 out of 5 stars based on 1 Customer Reviews and a BBB Rating of C+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.