BBB Business Review

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Holland Remodeling & Building, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Holland Remodeling & Building, LLC include:

  • 3 complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Holland Remodeling & Building, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 27, 2008 Business started: 02/01/2007 Business started locally: 02/01/2007 Business incorporated 02/13/2007 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kurt Karhoff, Owner Mrs. Laura Karhoff, VP
Contact Information
Principal: Mr. Kurt Karhoff, Owner
Business Category

Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Handyman Services Doors Windows & Doors - Installation & Service Windows Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Carpenters Contractors - General Basement - Finishing Home Builders Home Improvements Home Improvements - Additions Roofing Contractors Siding Contractors

Service Area
Holland Remodeling & Building LLC serves Ashland, Medina, Portage, Richland, Summit and Wayne counties.
Products & Services

This company offers Holland Remodeling & Building is a full service construction and remodeling company, serving businesses and homeowners in Northeast Ohio. Holland also works with insurance companies, providing fast reliable services for storm, fire and water damage for commercial and residential building.

Industry Tips
Condensation on Windows Roofing Contractors

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.