BBB Business Review

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BBB Accredited Business since

Walt's Cleaning Contractors, Inc.

Additional Locations

Phone: (330) 899-0040 Fax: (330) 899-0042 515 E. Turkeyfoot Lake Rd. Ste. E, Akron, OH 44319 View Additional Email Addresses

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This company appears to operate a mystery shopping scam. We have received complaints from consumers indicating they have received a package from the company through FedEx with a fake check indicating that they have been selected as a mystery shopper.

The letter instructs the consumer to cash the check, keep ten percent and wire transfer the rest of the funds outside of the country as part of their mystery shopping.

Consumers should refrain from engaging with this company since it appears to be a fake check, wire transfer, mystery shopping scam and NOT a legitimate offer.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Walt's Cleaning Contractors, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Walt's Cleaning Contractors, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 27, 2004 Business started: 07/23/1999 Business started locally: 07/23/1999 Business incorporated 07/23/1999 in OH
Type of Entity


Business Management
Mr. Chuck Lancaster, President Mr. Charles Lancaster, President/Owner
Contact Information
Principal: Mr. Chuck Lancaster, President
Business Category

Cleaning Services Cleaning Services - Commercial Office House Cleaning Janitor Service Window Cleaning

Alternate Business Names
Walt's Cleaning Contractors Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.