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BBB Accredited Business sinceFind a Location
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A BBB Accredited Business since
BBB has determined that Associated Materials, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Associated Materials, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 133 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||103|
|Total Closed Complaints||133|
Additional Complaint Information
This company is headquartered in Cuyahoga Falls, Ohio and has facilities across the country. Sales are made through independent dealers. Windows are manufactured under the name OMNI. The Cuyahoga Falls location is also the customer service center for the company's entire operation. Complaints nationwide are addressed from the headquarters in Cuyahoga Falls, Ohio. This report is based on compiled complaint activity from the company's total service area.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Dana Snyder, CEO Ms. Dana Mason, CS/Warranty Ms. Dana Schindler, CMO Mr. Eric Wenzel, Warranty Tech. Spec.
Building Materials Doors - Patio Roofing Materials Siding Materials Windows Manufacturers & Producers
Alternate Business NamesAlpine Windows Alside Gentek Preservation Premium Siding Revere Building Products UltraGuard
Industry TipsCondensation on Windows
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview