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          Ken's Auto Service Center, Inc. has 1 locations, listed below.

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            Business ProfileforKen's Auto Service Center, Inc.

            Auto Repair
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/20/2014

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            8/27/2008
            Years in Business:
            18
            Business Started:
            6/9/2005
            Business Started Locally:
            6/9/2005
            Business Incorporated:
            6/9/2005
            Accredited Since:
            6/20/2014
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:30 PM
            T:
            8:00 AM - 5:30 PM
            W:
            8:00 AM - 5:30 PM
            Th:
            8:00 AM - 5:30 PM
            F:
            8:00 AM - 5:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Kenneth Younkins, Vice President
            • Mrs. Stephanie Kammer, General Manager
            Contact Information

            Principal

            • Mr. Kenneth Younkins, Vice President

            Customer Contact

            • Mrs. Stephanie Kammer, General Manager
            Additional Contact Information

            Fax Numbers

            • (330) 733-1321
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/20/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Vehicle dropped off 8/13 for a brake job. Battery was dead. The first call they said they were going to do the battery, front brakes and calipers (because one was sinking), as well as flush the brake line sink they felt it had been contaminated. $700 said ok. The next day the called and said the OTHER caliper was sinking now. I questioned why if we replaced both. He informed me they only did one, I would not have agreed to that. They put the 2nd caliper on and we are over $1000. The car has the same issue, and they want to keep buying parts. My tech went to speak with them. They handed him my keys without question and let him leave in my vehicle. He spoke with ***** and was being run around, handed off to the master tech then owner. They want him to come fix the car. Called *** and told him if the car was fixed by my tech I was not paying labor. He told me to come get my car. I'm paying over $1000 and they did not fix anything but threw parts at it.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Frank C

            5 stars

            02/02/2022

            Very friendly and accommodating. I was treated very fairly, above what I even expected.Thank you for your kind service.*******************************

            Local BBB

            BBB of Akron

            BBB Reports On

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