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BBB Accredited Business since

ECS Tuning, LLC

Phone: (800) 924-5172 Fax: (330) 331-2022 View Additional Phone Numbers 1000 Seville Road, Wadsworth, OH 44281 http://www.ecstuning.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


ECS Tuning specializes in providing its customers with quality original replacement and aftermarket auto parts, tools and accessories for European motorcars.

Read more about us here: http://www.ecstuning.com/AboutUs/

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ECS Tuning, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ECS Tuning, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 24 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

24 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 11
Problems with Product/Service 12
Total Closed Complaints 24

Customer Reviews Summary Read customer reviews

4 Customer Reviews on ECS Tuning, LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 4

Additional Information

BBB file opened: January 06, 2004 Business started: 11/15/2002 Business started locally: 11/15/2002 Business incorporated 11/15/2002 in OH
Type of Entity


Business Management
Mr. Thomas Demrovsky, President Mr. Nathan Bair, Sales Manager Mr. Thomas Lilly, Customer Service Mgr Mr. Alek Mergy, COO
Contact Information
Principal: Mr. Thomas Demrovsky, President
Customer Contact: Mr. Thomas Lilly, Customer Service Mgr
Business Category

Auto Parts & Supplies - New

Refund and Exchange Policy
ECS Tuning will accept returns on new, unused items up to 1 year from the date of purchase. For more information, see our policy here: http://www.ecstuning.com/TermsOfUse/#returns-and-exchanges
Products & Services

ECS Tuning carries factory replacement and aftermarket automotive parts, tools and accessories for European vehicles.

Customer Review Rating plus BBB Rating Summary

ECS Tuning, LLC has received 4.34 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.