Business ProfileforNorth Coast Mitsubishi

I cosigned on a loan with my daughter in January 2024. This has been the worst car buying experience of my life. Between my little girl and I we have placed around 100 calls to them trying to get them to help with their mistakes. You get the run around, lied to, empty promises, and transfer/disconnects. I feel they tricked us because it says there is some damage to the car on carfax but they will not tell us what - like it is hidden. Next the brakes went out within a week and my daughters father and I shelled out another $579 to repair. The salesman spelled my dtr's name wrong while we were there. He crossed it off on the paperwork and not in the computer. We asked if this would be a problem later and he said no it would be fixed. A lie. We have been BEGGING for weeks for them to spell her name right so she could get another temp tag or plate. Runaround. The manager told me yesterday a promise that he would call me back and handle this himself. Another lie. We have been NOT called back over 20 times. Last night the man who messed up the paperwork told my daughter just to drive with expired tags - we have screenshots. "I am sorry I got busy again. You can drive, they are not pulling people over for this". Finally today I got the BMV to give us a temp tag even though the name and address is spelled wrong on the memorandam title and paperwork. We have been advised by the police and BMV to file a report with the attorney general. I missed work today and so did my daughter. We both have high credit scores and stable income. This business is all too happy to take your money and then you realize later you've been duped. This is the worst car buying experience I've ever had. We are filing a report with the Attorney General, BBB, and anyone who will listen. By yesterday they were hanging up on us - asking our name and then we'd be 'disconnected'. ***** and ****.