Business ProfileforCardinal Asphalt Company

We had our driveway paved. At the time of the estimate (summer of 2021), I made it clear that we wanted the drive six inches wider than the previous one. The estimate provide was based on our request. The driveway was staked out on or around 06/09/22. On that date, I reminded **** (Cardinal Asphalt employee who provided the estimate) that we wanted the driveway six inches wider than the previous one. He indicated he would stake it out providing 7 inches wider. The driveway took approximately a week for prep and pour. At one point, I could see the driveway was too narrow so I called ****. He said that he would be out the next morning (prior to pouring). He never showed up so I spoke to the workmen doing the driveway. The driveway was poured on or around 06/15. Once the driveway was done, it took a week before we were able to use the driveway. After pulling a car onto the drive, I noticed it was narrower than our original driveway. I called **** on 06/23. He said he would be by the following Monday (06/27). **** did not show, so on 06/29 I texted him. He came over on 06/29, measured the drive, and said he would get back to me. At the time, **** measured the drive and agreed the driveway was between 8 ft 6 in and 8 ft 8 in. **** texted back on 07/06/22 indicating the driveway was not as wide as we had originally hoped for but the square footage was the same as estimated. **** indicated he painted the driveway out 6 inches wider but the crew did not pour it the 6 inches wider. I then measured the square footage which was less than the estimate. He had the owner, ***, call me. On 07/06/22, *** (owner) called then came out and measured the drive. He agreed the square footage was less than the estimate. On 07/06, he offered us a $500 refund. I spoke with him and accepted the offer on 7/11 but he had to figure out how to refund the money since we already paid. He has never gotten back to me or returned any of my phone message since 07/11/22.