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Find a Location

Myers Appliance Service & Sales, Inc. has 1 locations, listed below.

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    Business ProfileforMyers Appliance Service & Sales, Inc.

    Major Appliance Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/20/2013

    Years in Business: 94

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Myers Appliance is a major appliance sales and service company. We sell and service most major brands of appliances.

    Business Details

    Location of This Business
    3100 State Route 59, Ravenna, OH 44266-1752
    BBB File Opened:
    9/27/2004
    Years in Business:
    94
    Business Started:
    1/1/1930
    Business Started Locally:
    3/1/1976
    Business Incorporated:
    12/16/1976
    Accredited Since:
    9/20/2013
    Type of Entity:
    Corporation
    Alternate Business Name
    • Myers Appliance, Inc.
    • J P Myers Electric
    • Wholesale Supply
    • Myers Appliance
    Business Management
    • Mr. Josh Myers, General Manager
    Contact Information

    Principal

    • Mr. Josh Myers, General Manager

    Customer Contact

    • Mr. Josh Myers, General Manager
    Additional Contact Information

    Fax Numbers

    • (330) 296-8453
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/18/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a Whirlpool refrigerator from Myer's on July 8, 2021 & it was delivered July 9th. It broke 1 week later on July 15th and Myer's will do nothing to help. It is now November 18th and I still do not have a working refrigerator in my house because I have had to deal directly with Whirlpool who has tried to fix it twice, tried to delivered 2 refrigerators with dents to replace it & one the wrong model. I wanted to avoid dealing with a huge company like Whirlpool so that's why I bought from a small business, but they did nothing to help us and I would never recommend them to anyone.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paula J. R

    1 star

    02/03/2022

    Owner, ***** has very poor customer ********************** skills. Constantly talked over me. Never once apologized. Complained that he had someone else on the phone--even though HE choose to take my call when it was transferred to him. His solution was to 1) either put up with a technician who would reschedule and come back without the appropriate tools (I watched for 45 minutes while the young man scrounged through his messy tool bag to find something to use to adjust the burners on a gas stove and then tried to crimp a metal clamp into a "tool" that he could use) or 2) call another repair service. They may have been in business for 90 years, but they won't be in business 90 years from now with this type of leadership. I bought my dryer from them, but I won't recommend them to others anymore.

    Myers Appliance Service & Sales, Inc. Response

    02/04/2022

    We pride ourselves in our customer **********************! And I will go above and beyond to prove that to our customers... until they lose our respect. I indeed had a conversation with this woman yesterday. And I indeed did tell her to call another company for her service needs. We did not collect any money from her for the service visit. Our tech stayed an excessive amount of time, trying to figure out a way to help her, and not have wasted her time. I am glad she will take her future business elsewhere. She was unpleasant to deal with and I would not want any of my employees having to deal with her in the future. We are very proud of our employees and their efforts to complete every job. I will never stand for a "customer" belittling one of my employees.

    Local BBB

    BBB of Akron

    BBB Reports On

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