This isn't the first bank robocall scam. Acadiana has been the subject of many of these types of scams through the years. Most banks will not ask you to give your debit card number, expiration or personal identification number.
Better Business Bureau of Acadiana has been asked many times: What's a robocall? If you answer the phone and hear a recorded message instead of a live person, it's a robocall.
Some robocalls are allowed by law but if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam. One thing is for sure: Crooks don't care if the call is illegal.
BBB has received more inquiries than ever concerning robocalls and other scams offered by home telephone as well as cellphones. We are receiving more calls because of technology. According to the Federal Trade Commission companies are using auto dialers that can send out thousands of phone calls every minute for an incredibly low cost.
The companies that use this technology don't bother to screen for numbers on the national Do Not Call Registry. If a company doesn't care about obeying the law, you can be sure they're trying to scam you.
The BBB and the FTC suggests if you get a robocall:
Once identity thieves have your personal information, they can drain your bank account, run up charges on your credit cards, open new utility accounts or get medical treatment on your health insurance. An identity thief can file a tax refund in your name and get your refund.
So how do you know? Clues that someone has stolen your information:
If you take action quickly, you can stop an identity thief from doing more damage. Follow these three steps as soon as possible:
Contact TransUnion Fraud Alert Assistance at (800) 680-7289 to put a fraud alert on your credit report. They must tell the other two companies. An initial fraud alert can make it harder for an identity thief to open more accounts in your name. The alert lasts 90 days but you can renew it.
Create an identity theft report at the Federal Trade Commission ftc.gov or call them at 877-438-4338. Go to your local police department or the police department where the theft occurred. If you suspect that someone is misusing your personal information, acting quickly is the best way to limit the damage. Setting things straight involves some work.
Start with Trust®. Check with the Better Business Bureau before doing business. BBB works for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses.
Better Business Bureau of Acadiana services the parishes of Acadia, Evangeline, Iberia, Lafayette, St. Landry, St. Martin and Vermilion.