BBB’s Stokes completes special training in anticipation of two new programs

As part of an ongoing effort by Better Business Bureau of Acadiana to offer new, innovative programs to local businesses and consumers, Smart Investing Coordinator Robin Stokes recently returned from three days of “Smart Investing” training held in Arlington, Va. The training was in preparation of BBB’s two new “Smart Investing Program” offerings designed to teach consumers and even experienced investors how to spot a financial scam and understand the top persuasion tactics used to perpetuate these frauds.
May 09, 2014

The first new program, called “Scams, Schemes & Swindles,” will launch in early summer and offer attendees free resources available to check out scams, investments and brokers.

It will also offer insight into how scams are run and the best ways to avoid them.

Stokes also recently completed “Safety in the Golden Years Virtual Conference” for the second new BBB program, “Savvy Seniors.”

The conference was presented by the National Crime Prevention Council and offered:

  • Insight into the signs and symptoms of abuse and the roles and resources of agencies involved in elder abuse prevention.
  • Tools to build community awareness surrounding elder abuse.
  • How to identify elder financial crime trends and how to avoid victimization.

Information from both the Safety in the Golden Years virtual conference and Smart Investing training in Arlington will be used to present the new “Savvy Seniors” program in Acadiana.

This program will give seniors information regarding investment fraud and offer insight into scams that specifically target older Americans.

During the training in Arlington, Stokes said members of the Financial Industry Regulatory Authority (FINRA) were on hand to train BBB program staff by providing examples of fraud as well as how it is tracked and prosecuted.

As part of the new program, BBB of Acadiana will receive a $3,000 FINRA grant which comes from punitive damages levied against financial and investment scammers.

Both new programs will be live, interactive and offered free to the public.

“This is a great, proactive way for participants to protect themselves financially,” Stokes said. “Consumers will be also be introduced to valuable free resources on investing and avoiding scams as well as empowered with valuable knowledge to protect themselves from fraud.”

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BBB of Acadiana works for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses. Find information at or call (337) 981-3497 24 hours a day for information on businesses throughout North America.

The BBB of Acadiana services the parishes of Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion.