BBB warns of scam calls claiming to be from Opelousas General Health System

Those attempting the scam target elderly patients, claim they are with a local medical center and inquire about calling a toll free number, 1 (866) 536-2405, requesting personal information such as date of birth, social security number, credit card number and PIN numbers and/or they request prescription numbers or information related to payment of a bill.
April 01, 2014

That number is a red flag. Of course, the call could come from another number in the future and the name used can change as well.

Opelousas General Health System does not make calls of this kind asking for personal information. The safest approach to take if someone calls and asks for personal information is to hang up.

OGHS spokeswoman Deanna Lejeune said the hospital was aware of the scam, coming from the toll free number, in which an operator identifies him or herself as a representative of “Opelousas General Hospital.”

She said the callers, many with heavy accents, tend to badly mispronounce “Opelousas.”

BBB, which regularly alerts residents to the latest scams and rip-offs, offers the following tips to avoid this and similar scams:

  • Start with Trust®. Check with the BBB before doing business.
  • Do not give out any personal or financial information over the phone to any unknown caller.
  • Do not provide or confirm any bank account, credit card, medical information or other personal information over the phone until you have confirmed the legitimacy of the call.
  • File a complaint with the Federal Trade Commission online if the caller is abusive, uses threats or otherwise violates federal telemarketing laws.

 The BBB of Acadiana works for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses.

The BBB of Acadiana services the parishes of Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion.