These programs can cause your device to crash and can be used to monitor and control your online activity. This is a serious problem as criminals use malware to steal personal information, send spam and commit fraud.
Sneaky, smart scam artists try to trick people into clicking on links that will download malware and spyware to their computers, especially computers or cell phones that don't use adequate security software. Consumers are not powerless.
There are precautions we can use to reduce your risk of downloading unwanted malware and spyware:
Has your computer been acting a little weird these days? Your computer may be infected with malware if it:
There are other warning signs of malware also. If you suspect there is malware is on your computer, take these steps immediately:
Many companies offer tech support on the phone, online, at their store and in your home. If you think your computer has malware, the Federal Trade Commission wants to know. File a complaint at ftc.gov/complaint. OnGuardOnline.gov is the federal government's website to help you be safe, secure and responsible online.
The Federal Trade Commission manages OnGuardOnline.gov, in partnership with the federal agencies listed below. OnGuardOnline.gov is a partner in the Stop Think Connect campaign, led by the Department of Homeland Security, and part of the National Initiative for Cybersecurity Education, led by the National Institute of Standards and Technology.
Start With Trust® Check offers at bbb.org.
BBB of Acadiana works for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses. Find information at www.acadiana.bbb.org or call (337) 981-3497 24 hours a day for information on businesses throughout North America.
The BBB of Acadiana services the parishes of Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion.