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Better Business Bureau ®
Start With Trust®
Lafayette, LA
BBB offers tips for hiring tree companies
In Acadiana, trees are very important to homeowners. They provide beauty as well as much appreciated shade in our hot summers. There are thousands of companies in the U.S. that provide tree care services such as pruning, removal, fertilization, cabling and bracing, disease and insect control, protection from lightning and more. When considering a tree care company, remember that trees are alive. Experts require a great deal of technical knowledge to provide appropriate care. Inappropriate care can injure or kill your trees.
April 02, 2014

Most consumers do not have the technical knowledge needed to determine what course of treatment or type of pruning is correct for their tree.  You usually need to rely on the professional recommendations given by a tree care company.  Checking the credentials and the reputation of a business claiming to be a tree care company is extremely important.  Hiring someone with a chain saw who knocks on your door is a risky proposition!

When hiring a company, a little knowledge goes a long way. Ask the company representative how the job will be done and if they will perform the work according to industry standards.

It probably is no surprise to any of us that tree care is one of the most dangerous professions in the U.S., particularly if performed by amateurs or untrained personnel. The Better Business Bureau suggests that you ask the company for an insurance certificate.  The insurance should cover worker’s compensation, property damage and personal liability in case of accidents.  Homeowners have been held responsible for tree workers injured on their property.  In such cases the company may have appeared professional but did not have adequate – or in some cases any – insurance.  You could be left holding the bag if a company with or without insurance damages your property and then fails to take responsibility.

Seek recommendations from neighbors, friends or business associates who have hired professional tree care companies before.  Ask the tree care company for references and arrange a face-to-face meeting with the representative when they first come to your property.

Better Business Bureau offers “Request A Quote,” a free service that allows visitors to the acadiana.bbb.org to request bids from companies that meet BBB standards. This tool allows the BBB to connect consumers to trustworthy companies in the Acadiana area. 

The company should provide you with a written estimate that has detailed work specifications so you know exactly how much work the company plans to do. 

Avoid estimates with vague specifications such as:  “Prune trees - $300.”  This doesn’t tell you how much work the company plans to do. 

Start With Trust® and check offers at www.bbb.org .

BBB of Acadiana works for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses. Find information at www.acadiana.bbb.org or call (337) 981-3497 24 hours a day for information on businesses throughout North America.

The BBB of Acadiana services the parishes of Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion.