Better Business Bureau of Acadiana is alerting consumers to one such company, Resort Property Depot Inc. The business currently has an F rating with BBB, the lowest possible.
Factors that lowered Resort Property Depot Inc.'s rating include the length of time business has been operating, 15 complaints filed against business, government actions against business and the business has failed to resolve underlying cause(s) of a pattern of complaints. The company also failed to respond to one complaint filed against business.
The company’s full BBB Business Review can be found at: http://www.bbb.org/west-florida/business-reviews/timeshare-marketers/resort-property-depot-in-saint-petersburg-fl-90055508#sthash.uSVTYJ39.dpuf .
On May 21, 2013, the Federal Trade Commission filed a complaint for Permanent Injunction and other Equitable Relief against the company and its owner, Narendra "Nick" Patel, alleging violations of the FTC Act and the FTC's Telemarketing Sales Rule.
The court issued an order that halted the defendants' deceptive practices, froze their assets, and put the company into a temporary receivership.
Some of the allegations against the company include making unsolicited telemarketing calls to timeshare owners and tricking them into paying up-front fees ranging from $300 to $3,000. Consumers' timeshares were not rented or sold, and those who sought refunds were denied. The court subsequently halted the defendants’ allegedly deceptive practices, froze their assets, and put the companies into receivership pending litigation.
In addition to the ban on selling timeshare resale services, the defendants are permanently prohibited from telemarketing, misrepresenting material facts about any product or service, collecting money from customers, selling or otherwise benefitting from consumers’ personal information, and failing to properly dispose of customer information.
BBB offers the following recommendations to avoid being trapped in a time share scam:
BBB works for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses.
BBB of Acadiana services the parishes of Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion.