BBB of Acadiana warns of scam emails pretending to be from the post office

Better Business Bureau of Acadiana is alerting consumers and businesses to be on the lookout for scam phishing emails pretending to be from the U.S. Postal Service. The emails claims to be a shipping notification and uses the person’s name and claims to notify the email recipient of an undelivered package. The email actually carries a virus designed to commit identity theft.
June 23, 2014

When a consumer or business employee clicks on the file, they find it is not a mail receipt notice after all, but a computer virus.

The spammers’ goal is to get as many email recipients as possible to click on the link within the email which redirects to a website infected with malware. If anyone clicks on the link within these emails, their computer is likely to be infected.

The criminals then use that malware to transfer money out of bank accounts or obtain additional email addresses.

Like many large and reputable organization, financial institutions and government agencies, USPS’ visibility and reputation makes an ideal vehicle for scammers.

Other trustworthy businesses and government agencies having suffered similar scams include Wal-Mart, Wells Fargo Bank, Western Union and even the Internal Revenue Service and FBI.

Like all scams, this one has many variations. Victims have also reported receiving phone calls claiming to alert them about an undelivered package. Scammers then phish for personal and banking information by trying to con the person answering the call into giving it to them.

BBB offers the following tips to avoid this and similar scams:

  • Don't believe what you see. Scammers make emails appear to come from a reputable source. Just because it looks like a "" address does not mean it is safe.
  • Be wary of unexpected emails that contain links or attachments. As always, do not click on links or open the files in unfamiliar emails.
  • Beware of pop-ups. Some pop-ups are designed to look like they've originated from your computer. If you see a pop-up that looks like an anti-virus software but warns of a problem that needs to be fixed with an extreme level of urgency, it may be a scam.
  • Watch for poor grammar and spelling. Scam emails are often riddled with typos.
  • Immediate action is necessary. Scam emails try to get you to act before you think by creating a sense of urgency or importance.
  • Report scam emails to the Internet Crimes Complaint Center at

Start with Trust®. Check with the BBB before doing business. BBB works for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses.

BBB of Acadiana services the parishes of Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion.