BBB alerts Acadiana to new cramming “One Ring” phone scam

February 10, 2014

Recently received a call from a number you don’t know? BBB of Acadiana is warning consumers not to call it back or risk being taken by a new scam.

It is called the "One Ring" scam because scammers program their computers to blast out thousands of calls to random cell phone numbers, ring once, then disconnect.


If you think you missed a call and call back, you will connect to a paid international adult entertainment service, 'chat' line, or other premium service located outside the country.


Victims who return the call are billed a $19.95 international call fee, along with per minute charges for the unwanted "premium service," which can be $9 per minute or more. In some cases, the scammers may only put through a small charge of several dollars, so it won't arouse suspicion.


The practice of third parties placing unauthorized charges on wireless accounts is called "cramming." The Federal Trade Commission (FTC) and Federal Communications Commission (FCC) have reviewed thousands of complaints about the practice, and expect the problem to grow.


These cramming call typically originate from outside the U.S.


Consumers have reported these calls coming from the following countries and area codes: Antigua or Barbuda (268), Dominican Republic (809), Jamaica (876), British Virgin Islands(284) and Grenada (473).


Better Business Bureau recommends the following tips to avoid being taken by this scam:


·        If you don't recognize an out-of-state telephone number on your caller ID, ignore it and if you do answer, do not call back.


·        Check your cell phone bills carefully and inform your carrier if you spot any unauthorized charges. The earlier you document this and other frauds,the better your chances of having some or all of the charges removed.


·        Start with Trust®.Check out the business with BBB before doing business. 

Better Business Bureau works for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses.


For more than 100 years, BBB has helped consumers make smarter buying decisions and is evolving to meet fast-changing marketplace needs.


BBB of Acadiana services the parishes of Acadia, Evangeline, Iberia, Lafayette, St. Martin, St.Landry and Vermilion.