URGENT SCAM ALERT: Email Claiming to be from BBB is a Scam

December 21, 2011

URGENT SCAM ALERT: Email Claiming It’s From BBB is a Scam

Better Business Bureau of Acadiana is issuing an urgent scam alert cautioning businesses and consumers about an email that is purporting to be from a bbb.org email address about a recently filed complaint.

The email contains a dangerous attachment regarding a complaint and appears to direct recipients to the BBB website. This is a scam. The BBB does not send complaints as attachments via email.

The email appears to come from a fake BBB employee claiming that the recipient needs to review this matter and advise the BBB of their position. From there, the email appears to direct the recipient to the BBB website, but actually directs them to an outside link. This email is fraudulent and does not originate from BBB. The email attachment and link are malicious and we are strongly advising anyone who receives the email to not open or click them.

Should you receive such an email, please disregard its message, and report any information received to BBB’s Scam Portal at http://www.bbb.org/us/scams/.  If you have clicked on the link, immediately do a virus scan. BBB lawyers are working to find out who is behind this and will take all appropriate action to protect its trademark.

The BBB is an unbiased, non-profit organization which sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America.


The BBB of Acadiana service area includes Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion parishes. Start With Trust. Always check with the BBB before you do business. Please visit the Better Business Bureau of Acadiana at acadiana.bbb.org or call (337) 981-3497 for pre-purchase information or to report scams.