The BBB of Acadiana warns vets and residents to be on the lookout for Veterans Day Scams

November 14, 2011

The BBB of Acadiana warns vets and residents to be on the lookout for Veterans Day Scams

 The Better Business Bureau of Acadiana is warning veterans and residents to be vigilant when donating to help veterans. Veterans’ Day is a time to honor those who have served our country. But, unfortunately, it is also a time when scammers come out to take advantage of our veterans and active duty military personnel and the BBB wants to make sure those who serve us do not become victims of fraud.

Veteran’s scams can take many forms. The BBB provides the following information on different types of offers and scams that can put our Veterans at jeopardy of becoming victims of fraud, paying more for items than they should or identity theft:

• Look out for firms that target veterans and charge them for products and services they can receive free or at lower cost elsewhere, such as military records and forms.

• Be cautious of scammers who contact veterans saying that they need to update their credit card information or other records with the Veterans Administration. The scammers then use the information to commit identity theft.

• Be wary of bogus charities with names that reference the Armed Forces and seek donations.

• Hang up on fraudsters calling themselves veterans’ advocates who try to convince veterans they can get more benefits by transferring their investments into an irrevocable trust, which often contains unsuitable investments.

• Military Loans, flashy offers promising "up to 40 percent of your monthly take home pay," "guaranteed loans," "instant approval," "no credit check," "all ranks approved," often come with sky-high interest rates and hidden fees designed to bilk borrowers out of cash and damage financial security.

• Housing: Ads promising military discounts and too-good-to-be-true incentives use stolen photos of legitimate rental properties to bait renters out of security deposits via money transfer schemes.

• Cars: Low-priced vehicles posted on classified ad websites tout discounts for military personnel or claim to be from soldiers who need to sell fast because they've been deployed. Schemers convince buyers to wire money, but vehicle data is stolen.

• Veterans For Hire: This scam targets our younger veterans. Scammers pose online as representatives of government contracting firms. When veterans contact them for a job, they ask for a copy of the veteran’s passport before they can officially offer them a job. Of course, there is no job to offer and the con artist now has personal information that can be used for identity theft.

BBB offers the following tips to avoid being scammed:

• Protect Finances: Never wire transfer money to strangers.

• Check out companies and charities at for free BBB Reliability Reports or Charity Review Reports.

• Defend Computers: Avoid visiting unfamiliar sites or opening e-mails from unknown senders. Install a firewall and updated anti-virus software.

• Safeguard Identities. Actively deployed military personnel can place an "active duty alert" on their credit reports to help minimize the risk of identity theft. With this alert, the Fair Credit Reporting Act requires creditors and businesses to verify identities before issuing or granting credit. The Federal Trade Commission offers advice to help military families deter, detect and defend from identity theft.

• Report Scams. File complaints with BBB,, the FTC,, or the Internet Crime Complaint Center at

Remember, federal agencies do not contact veterans via e-mail or text. If they do call someone, they don’t request personal information. Veterans who receive suspicious correspondence can contact the Department of Veteran Affairs at 1-877-222-8387 with questions. You can get information on how to qualify for veteran’s benefits by contacting your state veterans affairs agency.You can report suspicious e-mails and online scams to the FBI at their online complaint center.

BBB Military Line:
The BBB offers our military personnel information and help. Since 2004, BBB Military Line has provided free resources to our military communities in the areas of financial literacy and consumer protection through the efforts of 164 BBBs across the U.S. Military personnel may access information at For the latest military consumer alerts and information, follow us on Facebook at and on Twitter at

What residents can do to avoid being scammed while trying to donate to veterans:

For those of us at home, the BBB recommends exercising vigilance before making donation to veterans’ groups.

If you receive a call or mail from a veteran’s organization asking for a donation, do your research. Many, if not most, veterans organizations use professional fundraising organizations that can keep up to 85 percent or higher of donations received.

If callers do not provide the information, ask if they are professional telemarketers. By law, they must disclose this information. Also, many of these veteran organizations are not tax deductible. A legitimate charity will allow you ample time to check them out. Visit for a list of nationally soliciting charities to make sure any charity you’re interested in donating to meets BBB’s Standards.

The BBB is an unbiased, non-profit organization which sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America.

The BBB of Acadiana service area includes Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion parishes. Start With Trust. Always check with the BBB before you do business. Please visit the Better Business Bureau of Acadiana at