BBB warns of "Spoofing" scam in Acadiana

August 29, 2011


BBB of Acadiana warns of “Spoofing” attacks

The BBB of Acadiana is warning residents to be aware of “Spoofing” attacks in Acadiana. A spoofing attack is a situation in which one person or program successfully masquerades as another by falsifying data and thereby gaining an illegitimate advantage in tricking residents out of private information such as bank account numbers or Social Security numbers.

Consumers in various parts of the country, including Acadiana, are reporting to the BBB they are receiving auto-dial telephone calls on both cell and land line telephones with messages telling them their debit cards have been frozen and they need to press 1 to correct the problem. As soon as press 1, the recording tells them to press 2 and enter their card number.

A local man received a text message that his card had been “locked.” The text came from, which is a spoofed email address that goes directly to scammers. Anyone who responds to this email with personal information is sharing private information with scammers.

To protect yourself from this scam:


·         Do not reply to emails and texts requesting personal information.


·         If you are reached via telephone, hang up immediately


·         If you feel you are a victim, report it to your bank immediately, file a police report and regularly check and monitor all accounts for any fraudulent activity. You may also file a complaint with the FBI's complaint center at: if you have compromised financial information.


Recently, the BBB of Acadiana has received numerous calls from residents asking how these companies and scammers received their home phone and cellular numbers. The answer is they likely gained the numbers because consumers were not careful in sharing them with businesses or other entities requesting them. Those people then sold the numbers to scammers for a profit.


According to the Federal Trade Commission, the government is not releasing cell phone numbers to telemarketers. Anyone wishing to stop the annoying calls can register their cell and home numbers with the Do Not Call Registry, operated by the FTC. The service is available online at or call (888) 382-1222.

The BBB is an unbiased, non-profit organization which sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America.

The BBB of Acadiana service area includes Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion parishes. Start With Trust. Always check with the BBB before you do business. Please visit the Better Business Bureau of Acadiana at