ALERT! Beware KFC internet scam!

August 15, 2011

BBB of Acadiana warns of KFC scam

The BBB of Acadiana is warning consumers not to fall for a scam that involves Kentucky Fried Chicken (KFC). BBB received a complaint from a consumer stating she was contacted by the company via an e-mail saying if she completed a survey, she would get a $100 gift card from KFC.

The e-mail did not come from Louisville YUM!, the parent company of KFC.

The consumer went on to say she completed a lengthy survey on KFC related items, other companies, and even submitted her e-mail address, home address, and phone numbers. The KFC logo and copyright symbols were prominently displayed on the screen. She said after the survey was completed, four or five telemarketers started contacting her about the survey within one day. Another consumer stated the survey e-mail came from This e-mail is not related to KFC or any of its vendors.

YUM! Brands (the parent company of KFC), is a BBB Accredited Business.

“This is not a KFC sponsored survey or have we given them the rights to use our logos in the survey that was e-mailed out,” the company said in a release. ”We have received about 10 complaints that we have already responded to. Our legal team is aware of this. We’re in the process of an investigation into what and who is behind this since, at best, it’s a scam.”

KFC will not be sending $100 gift cards to those who completed the survey, since this is a scam. If you receive an e-mail like this, file a report with the FBI at


The BBB offers the following advice to consumers hoping to avoid online scams:

· Don’t be fooled by the appearance of an e-mail or website.

· Don’t fall for offers promising a significant cash payout, credit or gift card for taking a simple survey.

· Do not, under any circumstances, give personal or financial information to anyone until you have verified who will be using the information and how it will be used.

· Look for, read and understand Privacy Policies.

· To avoid unsolicited telemarketer calls, register your phone numbers with the National Do Not Call Registry (

· If you feel you may be the victim of an online scam, contact the BBB at www.acadiana or 981-3497 as well as the Internet Crime Complaint Center.

As the leader in advancing marketplace trust, BBB is an unbiased, non-profit organization which sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America.

The BBB of Acadiana service area includes Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion parishes. Start With Trust. Always check with the BBB before you do business. Please visit the Better Business Bureau of Acadiana at