Business ProfileforPrimeaux RV - Carencro

02/10/2023 and 4/12/20223 Purchased camper 0m 07/03/2021, received camper from manufacturer Aug 2021. Paid $1,135.26 for service for 2/10/23 The service was for leaks around the slide and the slide was sagging. Received a call that the leak was from a sagging seal around the slide. Never acknowledged the fact that the slide was sagging. Told us that the seal was not under warranty. Also had spot sealing maintenance done. Camper was picked up after service on 03/24/2023. I questioned again about the slide sagging and told that it was normal from bouncing on the roads. Paid my bill and left. Very beginning of April we had a heavy rain. Go check camper, water everywhere. Went to open the slide only to have more water come in, but when they closed the slide back in March, the slide sagged so much that it tore the linoleum and tore the facing at the base of the slide off. Call the service tech only to be told that "Yes, there is a manufacturing issue with the slides that they know about. Brought back in on 04/12/2023 to be repaired. Warranty paid for this. I tried for 3 months to get my money back for the first visit because the tech did not even entertain the sagging slide. Impossible to get calls back from supervisor or his boss at main location