BBB Logo

Better Business Bureau ®
Start With Trust®
In Lafayette, LA

BBB Business Review

What is a BBB Business Review?

This Business is not BBB Accredited

Steak House, Inc.

Find a Location

Phone: (337) 205-4269Fax: (337) 456-6857View Additional Phone Numbers1232 Hugh Wallis Rd S, LafayetteLA 70508-2518https://www.facebook.com/pages/Steak-House-Steaks/148070731926830View Additional Web AddressesFacebook

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

Steak House, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Steak House, Inc.'s rating include:

  • BBB concerns with the industry in which this business operates.
  • 46 complaints filed against business
  • Failure to respond to 17 complaints filed against business.
  • 3 complaints filed against business that were not resolved.
  • Advertising issue(s) found by BBB.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • One serious complaint filed against business.

Customer Complaints SummaryRead complaint details

46 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Guarantee / Warranty Issues5
Problems with Product / Service38
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 46

Additional Complaint Information

On 10/22/2012 BBB files indicate that this business has a pattern of complaints concerning Steakhouse Steaks products. The business has received 8 complaints over the last 36 months concerning the quality of their merchandise.

The BBB of Acadiana has addressed this pattern with the company. The business failed to respond to the BBB.

The BBB also requested updated information on the business. The business failed to respond to the request.

On 5/9/13 BBB files indicate that the business has a pattern of complaints concerning dissatisfaction with Steakhouse Steak's products. Complainants also claim that when they were sold the product, they were told that the product was guaranteed and a refund would be given if there was a problem. Complainants claim difficulty contacting the company regarding there refund.

Additional Information

top
BBB file opened: 09/22/2006Business started: 02/01/1999
Contact Information
Principal: Allison Michel (Corporate Office Manager) James Nation (President) Melody Smith
Number of Employees

12

Business Category

Door-to-Door Sales - Meat, Retail Frozen Food Stores, Meat Brokers, Bulk Itinerant Meat Distributors, Meat - Bulk & Specialty

Alternate Business Names
Steakhouse Inc, Steakhouse Steaks, Boucherie Louisiana Meats & Seafood
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.