This Business is not BBB Accredited
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Steak House, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Steak House, Inc.'s rating include:
- BBB concerns with the industry in which this business operates.
- 46 complaints filed against business
- Failure to respond to 17 complaints filed against business.
- 3 complaints filed against business that were not resolved.
- Advertising issue(s) found by BBB.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
- One serious complaint filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Guarantee / Warranty Issues||5|
|Problems with Product / Service||38|
|Billing / Collection Issues||0|
|Total Closed Complaints||46|
Additional Complaint Information
On 10/22/2012 BBB files indicate that this business has a pattern of complaints concerning Steakhouse Steaks products. The business has received 8 complaints over the last 36 months concerning the quality of their merchandise.
The BBB of Acadiana has addressed this pattern with the company. The business failed to respond to the BBB.
The BBB also requested updated information on the business. The business failed to respond to the request.
On 5/9/13 BBB files indicate that the business has a pattern of complaints concerning dissatisfaction with Steakhouse Steak's products. Complainants also claim that when they were sold the product, they were told that the product was guaranteed and a refund would be given if there was a problem. Complainants claim difficulty contacting the company regarding there refund.
Contact InformationPrincipal: Allison Michel (Corporate Office Manager) James Nation (President) Melody Smith
Number of Employees
Door-to-Door Sales - Meat, Retail Frozen Food Stores, Meat Brokers, Bulk Itinerant Meat Distributors, Meat - Bulk & Specialty