BBB Business Review
BBB Accredited Business since 08/27/2007
Consumer Debt Counselors
(337) 266-9501106 Oil Center Dr., Suite 102 M, Lafayette, LA 70503www.consumerdebtcounselors.com/cdc-louisiana-lafayette.asp
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Description
Non-profit Credit & Debt Counseling Organization providing free and confidential counseling to individuals and families having financial difficulties.
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BBB Accreditation
A BBB Accredited Business since 08/27/2007
BBB has determined that Consumer Debt Counselors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Consumer Debt Counselors' rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact Information
Principal: Lyle Harman (Owner/Manager)Customer Contact: Jeff Harman (Manager/Counselor)Number of Employees
4
Business Category
Credit and Debt Consultants, Debt Relief Education, Debt Settlement Companies, Consolidation Services
Products & Services
Debt Management Plans
Housing Counseling
Bankruptcy Counseling
Budget Counseling
Financial Counseling
Budgeting Assistance
Debt Consolidation
Credit Counseling
Service Area
All of Acadiana
BBB Program Participation
Consumer Debt Counselors participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.Industry Tips
Debt ConsolidatorsBankruptcy Scam Operators Can Lock You Out of Your Home
Credit Repair Fraud Proliferates
DONT LET YOUR FINANCIAL SITUATION DETERIORATE
How to Choose a Credit Counseling Agency
Tips on Choosing a Credit Counselling Agency
What are Fair Debt Collection Practices?
LocationsX
1 Locations
-
106 Oil Center Dr., Suite 102 M
Lafayette, LA 70503Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Lafayette, LA. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Consumer Debt Counselors is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Credit and Debt Consultants
Debt ConsolidatorsBankruptcy Scam Operators Can Lock You Out of Your Home
Credit Repair Fraud Proliferates
DONT LET YOUR FINANCIAL SITUATION DETERIORATE
How to Choose a Credit Counseling Agency
Tips on Choosing a Credit Counselling Agency
What are Fair Debt Collection Practices?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.