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Consumer Complaints

BBB Accredited Business since 12/09/2009

Bryson Law Firm, L.L.C.

Phone: (337) 233-4210Fax: (337) 233-4213

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
08/31/2015Problems with Product / Service | Read Complaint Details
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Complaint
****** ****** Grossly misrepresented what his firm could do to help me.
****** acted like my case with IRS was typical. After paying $9,000.00 and doing all paperwork on my end, NO results. He handed my case off to an employee. Now there have been three or four different people assigned to my case due to employee changes in this firm. My calls are not returned unless I am persistent and rude. I feel this firm was negligent in handling my case in a timely manner (it has drug on for over three years). There were no guarantees, however, ****** said he resolved cases like mine daily for LESS than 10% of tax liability.
I had a good case and due to lack of attention by anyone in this firm I still owe everything on top of the money already spent with ****** Law firm.

Desired Settlement
All or part of the $9,000.00 as I will need it to pay the IRS the FULL amount.

Business Response
On Friday, August 14th, **** ****** spoke directly with the consumer, Ms. **** *******, by phone and listened to her concerns and complaints. As a result of the conversation he was able to resolve all of her issues and complaints to her satisfaction, and she agreed to withdraw the complaint.

At this point, it is my understanding that neither Ms. ******* nor the BBB require anything further from us to resolve the dispute. If this is not accurate or if something changes, please let me know and I will work immediately to address any questions or concerns.

Thank you again for your help on this matter.

Warmly,

***** ******
Attorney

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.