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13 Mid-West Texas Counties

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This Business is not BBB Accredited

Brad's Tree Service

Find a Location

(325) 829-06672424 Buffalo Gap Rd, AbileneTX 79605 Send email to Brad's Tree Servicehttp://www.abilenetreeservices.us/View Additional Web Addresses! There is an alert for this business !

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BBB Accreditation

Brad's Tree Service is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Brad's Tree Service's rating include:

  • 7 complaints filed against business
  • Failure to respond to 5 complaints filed against business.
  • 4 serious complaints filed against business.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • BBB does not have sufficient information to determine how long this business has been operating.
  • BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.

Customer Complaints SummaryRead complaint details

7 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service6
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 7

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints alleging failure to deliver paid for services. A pattern has developed over the years, wherein, complaints are continually ignored even though these complaints have been resent to this company upon it's own request after reaffirmation of contact information. On 9 April 2014, BBB contacted the company requesting they cooperate with BBB in addressing the company's pattern of customer complaints. The company did not respond.

Additional Information

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Consumers report to the BBB that this company is informing customers that the BBB recommends the company. BBB by-laws strictly prohibit the recommendation of any company.

BBB file opened: 06/02/2011
Contact Information
Principal: Brad Presson Zachery Williamson (Partner)
Business Category

Tree Service

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.