Business ProfileforRonnie Smith Automatic Transmissions

I took my 2009 Mazda 5 to Ronnie Smith Transmission on 08/07/2023 because the transmission wasn't shifting into overdrive. They called by Wednesday 08/09/2023 to inform me that it needed a solenoid replaced. They gave me a quote of a little under 400.00 dollars. From this date on, I didn't get any updates from them. I called each day for updates and they would tell me they were waiting for the part. On Friday 08/11/2023 they told me the part came in that morning after I told them I would come pick up my car and take it somewhere else. They then told me they wouldn't be able to start working on it until Monday 08/14/23. I never got any updates on the progress. I called throughout the week for updates. Finally when I called on 08/22/23 they said my car was ready to be picked up. I went to pick it up and was charged more than I was quoted. They said that they replaced a second solenoid while they had it taken apart. I was never notified that it needed another solenoid replaced. Before I left I asked if it was shifting correctly and he said he assumed so or they wouldn't have said it was ready. They did tell me that I would have to take it to an automotive shop to get some electrical work done. They said it could be the control module or a wiring harness, but they weren't sure. We I started my car and put it in gear the transmission light came on immediately and my car still wouldn't shift into overdrive.