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Consumer Complaints

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Little Joe Movers and Storage, LLC

Phone: (325) 673-4498

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by Resolution

Complaint Resolution Log (1)
06/23/2016Problems with Product / Service | Read Complaint Details
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Complaint
I booked the date of March Sat. 13th 2015 at 1PM for moving. I called March 12th 2015 at 1 PM to conform appointment. The lady told me the date and time, which was correct.So I felt comfortable. Was moving my daughter and she had to vacate by midnight that night. No one showed up at 1 PM.I called at 1;45 and left a message that no one had showed up.I called 5 times and at 3;30 realized that no one was coming!!!!! I looked up some more movers and thank God xxxxxx movers were there in 30 minutes!!!! The company was also charging $130 a hour and xxxxxx movers $95 an hour and did a great Job.This company called me Monday morning and said that they were just sooo busy that my appointment fell though the cracks some how!!!!! I just don't understand how it could fall though the cracks in one day!!! The lady was very rude and hung up on me!!! That is very bad business and would not want anyone to go though that! It was a very stressful day for us!!!!

Desired Settlement
I just do not want people to have to go though this, moving is stressful enough!!!

Industry Comparison| Chart

Movers

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.