This Business is not BBB Accredited
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Civic Plaza Hotel is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Civic Plaza Hotel include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
- Failure to respond to one complaint filed against business.
- One complaint filed against business that was not resolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints alleging dirty rooms, dirty linen, and insects. Additionally, room amenities didn't work. Customers also allege management refused to replace or repair items and demonstrated a general indifference to customer issues.
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Civic Plaza Hotel
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Limited Liability Company
Business ManagementPrincipal: Dasi Reddy Dayakar (Owner-Manager)Mr. Don Whitny (Front Desk Mgr)
Number of Employees
Alternate Business NamesCivic Plaza Hotel
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview