BBB Business Review
BBB Accredited Business since 03/26/1998
Briercroft Fire & Water Restoration
Find a LocationPhone: (325) 692-0017Fax: (325) 670-96964333 Crawford Dr, Abilene, TX 79602-7827 Send email to Briercroft Fire & Water Restorationwww.briercroft.com
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BBB Accreditation
A BBB Accredited Business since 03/26/1998
BBB has determined that Briercroft Fire & Water Restoration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Briercroft Fire & Water Restoration's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Industry Comparison| Chart
Fire & Water Damage Restoration, Roofing Contractors, Construction & Remodeling Services, Carpet & Rug Cleaners, Duct Cleaning, Mold & Mildew Inspection/Removal/Remediation
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
City Building Inspector555 Walnut
Abilene, TX79601
(325) 676-6273
http://www.abilenetx.com/BuildingInspection/
Contact Information
Principal: Mr. Tim Dickenson (CEO)Customer Contact: Robert Hoehn (Restoration Manager) Tina Cargile (Accounting Manager) Michael Dickenson (CFO) John Foster (Roofing Manager) J.R. Sumners (Construction Manager)Number of Employees
25
Business Category
Fire & Water Damage Restoration, Roofing Contractors, Construction & Remodeling Services, Carpet & Rug Cleaners, Duct Cleaning, Mold & Mildew Inspection/Removal/Remediation
Products & Services
24/7 Emergency Response to structure and content damage from water, fire, wind, smoke, mold, car impact, trauma and other catastrophes. Insured cleaning and repair, reconstruction. Roofing, remodeling, new construction. Residential and commercial.
Service Area
150+ Mile Radius of Abilene, Texas
Industry Tips
BBB Warns Spring Time Brings Home Improvement ScamsCarpet Cleaning Services - How to Get Your Moneys Worth
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Mold Remediation or Repair
Map & Directions
Map & Directions
Address for Briercroft Fire & Water Restoration
4333 Crawford Dr
Abilene, TX 79602-7827
LocationsX
2 Locations
-
4333 Crawford Dr
Abilene, TX 79602-7827(325) 692-0017Directions
-
PO Box 5257
Abilene, TX 79608-5257Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in The Friendly Frontier. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Briercroft Fire & Water Restoration is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Fire & Water Damage Restoration
BBB Warns Spring Time Brings Home Improvement ScamsCarpet Cleaning Services - How to Get Your Moneys Worth
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Mold Remediation or Repair
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.