143 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Cheri Z
5 stars03/20/2024
HVAC/heat pump annual maintenance. **** was very polite and explained what he was doing at each step. Thank you!Review from Jaime C
5 stars03/18/2024
Great customer service by tech, ******, and I was satisfied with work completed.
Campbell & Company Response
03/22/2024
We are very lucky to have ****** on our team. Thank you so much for sharing your experience and we will be sure to relay this to him.Review from Stephanie O
2 stars02/26/2024
I was happy at first, now I feel like I was scammed. I was at work when they diagnosed my thermostat and told me it needed to be replaced, which I figured. Then I was told only 1 unit was compatible and only sold by them, and it was $1500 + the call so it ended up over $1800. What choice did I have?Afterwards, I found that ****** sold the same thermostat directly on Amazon for 654$. I called and asked them to remove it and refund me. I would pay for another call. They refused. I asked them to explain the $. They said programming, installation. It's 4 wires that I can hook up myself. That's not $1000 of work. I asked for a partial refund. Nope. The only thing they would do was the year maintenance, which sounds like a lot, but it's 2 visits where a guy uses a hose to wash the heat pump and changes the filter. Yes, I understand they are licensed and everything, so the thermostat could have been $800-900, but $1800!? It's a rip off. I had already even left a good review because I was happy with the service until I found they lied and up charged so much it's ridiculous.Review from Gramma V
5 stars02/25/2024
****** is great! He is a Professional and personable technicianCampbell & Company Response
03/05/2024
We couldn't agree more. We are very lucky to have ****** on the team. Thank you for sharing!Review from Eric D
5 stars02/22/2024
Campbell & Company is the most reliable and customer oriented service provider I have ever worked with! They consistently perform high quality work at a reasonable price and their employees are top notch and fun to work with.Campbell & Company Response
03/05/2024
Thank you for your kind words, ****! We look forward to serving you in the future!Review from Katia S
5 stars01/30/2024
Efficient work, friendly and thoughtful service. I know that I am in good hands.Campbell & Company Response
02/06/2024
You are indeed in good hands! Thank you so much for the positive feedback *****! We look forward to taking care of you in the future.Review from Alex L
5 stars01/28/2024
************************ and ******, were the hvca installers on my job and ******, and **** were my Electricians. ****** was my start up tech. Everything went smoothly. The professionalism, the quality of work, the timeliness, it could not have gone better. Prices were reasonable, customer service was excellent!Not only was the service top quality, they were able to expertly answer my questions and resolve my concerns.******* & Company has earned my respect and my repeat business with the other updates to my house that I am planning.Thanks!Campbell & Company Response
02/06/2024
They make a great team! Thank you for sharing your experience and we're so glad you chose us with your project. Please do not hesitate to reach out if there is anything else you need. We appreciate you ****!Review from Neah R
5 stars01/17/2024
Excellent customer service throughout the years. Trusted for a multitude of jobs. On the last two visits, ****** and ****** were knowledgeable, and took the time to explain complex details about my heating system. They both were very patient and great with with my dogs too. Ease of scheduling with ***** was a plus, and she explained to me what areas of the house needed to be accessed. Its easy to choose Campbell and Company since they continue to prove to be professionals in every sense of the word. Thank you.Campbell & Company Response
02/06/2024
Thank you so much for your kind words Neah! We are so glad to hear you are pleased with your experience. ******, ******, and ***** make a great team and we are very lucky to have them. We look forward to serving you in the future.Review from Randy & Debbie S
5 stars12/04/2023
A young man, Soterio, from Campbell and Company came to our home today to service our gas log fireplace. He did such a great job -explained everything, was very professional and thorough, made our fireplace shine and checked & cleaned every square inch of it - took all the logs out, vacuumed everything & discussed with both of us exactly how to take off the front panel if we needed to ever, how to do every aspect of operating our gas log fireplace. It looks terrific now and works great! He noted that there was some resistance in one of the switches, and that was part of the tuneup that he could replace the switch if needed, so he did that! Our fireplace is now thoroughly tuned up, beautiful, and functioning properly! He was the best!Campbell & Company Response
12/22/2023
We are so lucky to have Soterio on the team! Thank you so much for trusting us with your gas fireplace service!Review from Joel S
5 stars11/29/2023
Excellent service installing new water heater! Trust Campbell says it all!!Campbell & Company Response
12/12/2023
Thank you so much for trusting us!
Customer Review Rating
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