Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Esthetix Dentist, NYC's Dental Implant & Cosmetic Specialist has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforEsthetix Dentist, NYC's Dental Implant & Cosmetic Specialist

            Cosmetic Dentistry
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/26/2021

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Esthetix Dentist, NYC's Dental Implant & Cosmetic Specialist is a dental practice offering cleanings, preventive dentistry, porcelain crowns or veneers, dental inlays and onlays, Invisalign, bleaching, implants, dentures, and emergency services like tooth pain, root canals, and extractions.


            Business Details

            BBB File Opened:
            10/28/2010
            Years in Business:
            20
            Business Started:
            12/18/2003
            Business Incorporated:
            12/18/2003
            Accredited Since:
            4/26/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Estheticare Dental Consultant P. C.
            • Esthetix Dental Spa
            Business Management
            • Mr. Divya Adusumilli, Owner
            • Dr. Arvind Philomin, Owner/Dentist
            Contact Information

            Principal

            • Dr. Arvind Philomin, Owner/Dentist

            Customer Contact

            • Mr. Divya Adusumilli, Owner
            • Dr. Arvind Philomin, Owner/Dentist
            Additional Contact Information

            Fax Numbers

            • (212) 785-1631
              Other Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/30/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            My name is *******. I'm 23 years old and have several gingival/cosmetic issues I was looking to resolve this month.On September 25th, I signed a contract for a treatment plan where I would receive twenty veneers and perio treatment worth $33,999. On the contract was stated a cancellation fee of 40%, amongst other fees, before a refund could be instated. The same day, I received a dental wax up ($1k) and Invisalign attachment removal (which I didn't sign a contract for, nor was the dollar amount listed in the treatment plan), and no other services.Later on, I returned with the intent of cancelling because I was sold the idea on the spot. When I arrived, I was verbally told the dentist wasn't available since he was in another country and the loan with ************** was already processing. While I did call him with staff help, a release form wasn't already available and another consultation would have to be had.On September 26th, I sent the following email:"I want to confirm my appointments are cancelled. Please let me know if they are. I would like to cancel:October 2nd October 6th October 10th October 3rd But, I would like to have another consultation next week. Please let me know if this is possible, thank you."I would have to pay ~$1.2k starting October 25th if I didn't sign the waiver; if I did sign the waiver, I was expected to pay at minimum $13,599 as per the contract. I was unable to expedite the process due to a series of events which occurred between the listed dates.On October 25, 2023, I paid out of pocket $8,500 (not 40%) of the total $33,999 to sign a release form and waiver with Esthetix Dental Spa. It seems not even Esthetix follows their own contract agreement, so I would like to negotiate for more of my money back.My problem is:- How is it acceptable that there isn't a grace ****** for such a large agreement?- Why do I have to pay thousands of dollars for only having had the removal of my attachments and a dental wax-up?
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Efrain S

            1 star

            02/03/2024

            I went online and saw the advertisement for this Esthetix Dental Spa thier invitation is well crafted until you find out the price which is outrageous! you get a free video meeting with the dentist to see your mouth and teeth to see what they will work with, they then will ask for your information to see if you can get pre-approved< i think my mistake was giving them all my information licenses and also my ss number which i never give but for preapproval it is need. They said that i was approved but then they ask for a credit card to charge me 99 dollar's for the appointment that is when i got uncommittable and i told them that i was not interested in the service and that ****** Dolars is too much money, so i told them that i cannot afford it so i had to think more about it cause that was too much money for me to pay. A few days later i received letters from banks informing me that my loans were not approved. I contacted the banks and spoke to an officer that i did not requested nor consented to request loans for any purposes. They did a search and found that the Esthetix Dental Spa requested the loans on my behalf without my consent. This to me is unethical actions and a very fraudulent action on thier part they should be investigated. I did contact them but as usual give you the run around and make you feel that they can do whatever they want and then they hang up on me. The financial officer on my first call did not take my call. I am ************************************************************************************************** be aware of thier unethical practices. this has to stop> they do not have any right to request an actual loan without anyone consent. Very fraudulent

            Local BBB

            BBB Serving Metropolitan New York

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.