Don’t Fall for the Deceptive Pitch of a Door-to-Door Alarm Salesman
Central Alabama – July 23, 2009 - Better Business Bureau is warning consumers to be extremely cautious when answering the door to traveling alarm system salespersons. BBB has received complaints from homeowners across North America who were subjected to high-pressure sales tactics and felt deceived by the salesperson into buying an expensive alarm system.
BBB received more than 2,000 complaints against burglar alarm companies in 2008, a 68 percent increase over the previous year. Already this year, many BBBs across North America have issued warnings to locals regarding door-to-door alarm salesmen making the rounds.
Many complainants allege that the salesperson used high-pressure sales tactics and made claims that were not included in the final contract. In addition, there have been reports that some companies are not attaining the correct licensing to sell door-to-door or legally sell and install alarm systems in areas they are soliciting.
“Every summer alarm salesmen hit the pavement and every summer BBB receives a rash of complaints from consumers who feel they were ripped off,” said David Smitherman, BBB President & CEO. “Even if the salesperson claims it’s a limited offer and they must act now, consumers must always stop and do their research before purchasing any products or services.”
BBB offers the following advice for consumers on how to avoid becoming a victim of a deceptive door-to-door alarm salesperson:
For more advice on keeping your home and personal property safe, visit www.bbb.org
About BBB Serving Central Alabama & the Wiregrass:
BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. Incorporated locally in 1955, today your BBB services 41 counties in Central Alabama, supported by over 3,800 Accredited Businesses. BBB provides objective advice, free business BBB Reliability ReportsTM and charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 125 BBBs serve communities across the U.S. and Canada, evaluating and monitoring nearly 4 million local and national businesses and charities. Please visit www.bbb.org for more information about BBB.